Support

Help with Agent Loadout

Get help connecting your AI client, choosing an agent, or using its inbox, credentials, cards and machines.

Contact support

Tell us which client you use, what you were trying to do, and the error message. Include the approximate time and your workspace name so we can find the relevant activity.

support@loadout.email

Keep passwords, API keys, card details and sign-in codes out of your support message.

Connection help

AI client setup and availabilitySetup for ChatGPT, Claude and Grok, plus directory availability for Grok Bot and Muse.Fix a connectionMissing connector options, permissions and refreshing tools.Service statusCheck for a service interruption.

Manage access and data

You can revoke a connection in the selected agent's Tokens tab, then remove the connector from your AI client. Contact support for account or data requests.